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How to Win Business Deals Without Hard Selling – 5 Tips

When it comes to winning business deals, it is not about sending out as many offers as possible. It’s all about trust, value and strategic placement. Often, the best deals are struck when the client considers you to be a partner and not a salesperson. Rather than attempting to sell something, offer to help them make an informed decision. This is how you make business deals and achieve targets without the strong arm sell. Michael Hershman is a business ethics, litigation, governance and security consultant who writes on such topics with adeptness. He is an internationally recognized expert on issues of transparency, accountability, governance, litigation and security.

In this article, we will see the top five tips to win business deals without hard selling. 

1. Prioritize Relationship Building

It is important to remember that people do not buy from companies; they buy from people they trust. This is why those who are good at deal-making spend a lot of time building relationships. Instead of expecting a deal as a placeholder, spend time learning more about the prospects, what their challenges and goals are and how you can help them. Always approach conversations as a salesperson. Once a visible interest in their goals is presented, the prospect shows an easier willingness to help. Strong ties will ultimately result in referrals, long-term partnerships and consistent business over time.

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2. Provide Value Before Asking for Anything

Humans are inherently cynical of sales presentations. If you come at them with a “buy now” mentality, they will push back. Instead, try to give an initial value. The more useful you can be prior to the sale, the more trust you establish.

Methods of adding value include:

  • Presenting industry information or market trends
  • Giving a complimentary consultation or demo
  • Providing a useful piece of information, such as a whitepaper or case study
  • Introducing you to useful contacts

Prospects are more likely to have a business discussion with you when they view immediate value from you. You establish yourself as an expert, not merely one more salesperson.

3. Utilize Storytelling to Produce Impact

Stories sell, and facts tell. Rather than enumerate product benefits, employ storytelling to make your message stick. An effective business story accomplishes three things:

  • Identifies a problem your prospect can identify with
  • Demonstrate how someone else fixed it with your solution
  • Emphasizes the positive result in a manner that builds confidence

For instance, rather than stating, “Our software lowers operational expenses,” share a story about a customer who reduced costs by 30% after implementing your solution. Stories appeal to emotions, so it is simpler for prospects to relate to your message.

4. Let Social Proof Do the Talking

Regardless of the quality of your pitch, there will always be more trust given to other buyers than to you. That’s where social proof is used. Testimonials, case studies, and referrals instil credibility and lower resistance.

Here’s how to use social proof:

Customer testimonials: Spotlight actual experiences by happy customers.

Case studies: Demonstrate tangible results gained through your solution.

LinkedIn recommendations: A robust LinkedIn presence with supporting feedback builds confidence.

Video reviews: A customer talking about your business is much more effective than a review.

The objective is to eliminate uncertainty. When prospects observe others profiting from your solution, resistance decreases, and decision-making is simpler.

5. Ask the Right Questions

Hard selling is about telling. Smart selling is about asking. Rather than selling your product nonstop, steer the conversation by asking insightful questions.

Good questions are:

  • “What challenges are you currently facing in [industry]?”
  • “What has worked for you in the past, and what hasn’t?”
  • If you could change one thing in your existing solution, what would that be?”
  • “What is the single most important result that you’re hoping to achieve?”

These questions get prospects to talk about their needs. After they do, you can customize your solution exactly to meet their need. When they realise your offer is exactly what they need, the sale comes easy.

Conclusion

It takes no tricks to win business deals. Be a trusted advisor instead. Be a master builder of relationships. Deliver value. Tell stories. Use social proof. And ask the right questions.

As you change your methodology from selling to solving, your prospects no longer feel trapped. They feel understood. And when people feel understood, they buy, not because they were sold something, but because they really want to.

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